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Practical Support.
Built Around Your Agency.

No two Public Housing Authorities operate the same way. Virginia Viles Services, LLC provides consulting, policy development, training, planning, and ongoing support designed around your agency's unique needs and goals.

Consulting & Agency Support

Hands-on support for the work that keeps your agency moving forward.

We partner with you to solve challenges, strengthen operations, and build capacity.

Operational Support
Leadership Support
Special Projects

File / Process Reviews
Implementation Support
Technical Assistance

Policy & Planning

ACOP
Admissions and Continued Occupancy Policy 

Annual and Five Year Plans
Agency goals, certifications, required submissions, and planning support

HCV/S8/PBV-PBRA
Administrative Plans, TSPs, Section 202 Plans, and RAD Conversion Policies

Procurement Policy
Procurement standards, purchasing procedures, contract administration and related forms.

Board Governance
Board Policies, bylaws, resolutions, commissioner responsibilities, ethics, and governance support

Emergency/ COOP Planning 
Emergency preparedness, continuity plans, disaster response, and recovery procedures

Internal Documents
Internal policies and procedures, employee handbooks, application packets, leases, forms, notices, and more.

Other Strategic Plans
LEP Plans, Section 3 support, Capital Fund planning, and other services.

Training & Staff Development

Practical, engaging training that builds knowledge, confidence, and compliance.

Live Virtual Training Sessions
Customized Agency Training
On-Site Training
Ongoing Staff Development

Visit the PHA HUB to see upcoming Training Sessions!

Ongoing PHA Support
(annual subscription based support)

PHA Policy Library

Access a growing library of policy template language, procedures, forms, and tools you can use for everyday support.

Daily Clipping Service

Stay informed with daily (as available) regulatory updates and industry news delivered straight to your inbox!

As of August 2026 - When you sign up for the Library Service you will receive the Clipping Service for FREE!

HOTMA Support

Still Working Through HOTMA? You're NOT Alone! 
We provide the guidance and resources you need to stay on track and compliant!

HOTMA Onboarding & Staff Training Manual

A practical training resource for new and existing PHA staff. Give your team a stronger foundation for understanding HOTMA and applying it in their day-to-day work. This manual is designed to support staff onboarding, refresher training, team discussions, and ongoing HOTMA education in a format that is easier to follow and use.

 

Perfect for:  New Employees • Occupancy Staff • Supervisors • Refresher Training • Team Development

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$249

Trusted Partner. Proven Expertise.

We collaborate with Lalonde Affordable Housing Strategies for specialty areas including financial planning, capital funding strategies, and asset management.

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Have a Question? Need a Starting Point?

Whether you're looking for a resource, training, policy support or simply aren't sure where to begin - reach out!

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© 2026 Virginia Viles Services, LLC. All rights reserved.
Virginia Viles Services, LLC is the parent company of its affiliated divisions.

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