Welcome to Lisa's Blog

Housing talk, helpful tips & a little coffee and humor along the way. I created Coffee & Compliance with Lisa as a place to share helpful information, quick tips, industry updates, training ideas, new employee resources, and the little things that can make working in housing just a bit easier. If you work for a PHA, you already know there is always something to learn. A new acronym. A new system. A new HUD update. A new employee asking, “What does that mean?” Or maybe you hav

Because “they told me” is not a verification method. There are certain phrases you hear so often in housing that they probably deserve their own coffee mugs. “Is it documented?” “Where’s the verification?” “Did you check EIV?” And, of course… BUT DID YOU VERIFY IT? It’s funny because every housing professional knows exactly how that conversation goes. A resident tells us they stopped working. Okay. No big deal... But did you verify it? Someone reports a new source of income.

HOTMA Happens, Questions Happen... Here are some common questions and easy answers!

Better understanding 401(k)s under HOTMA.

Behind every file is a family. It's not just another application, another recertification or another interim. It could mean a life changing experience for the recipients in your programs!

Because sometimes you just need to ask someone. Working in Public Housing means navigating HUD regulations, notices, handbooks, systems, deadlines, acronyms, and plenty of situations where the answer isn't always as clear as we'd like it to be. And sometimes you have a question you hesitate to ask because: “I feel like I should already know this.” “We've always done it this way…but is it actually right?” “I've gotten three different answers from three different people.” “Can